Tips for a Pleasant Visit

What to bring? What to wear?

Come straight from work or come in your comfies, it’s up to you. We will provide a robe, slippers and a locker for your belongings when having multiple services, couple’s massages, and group events.

Getting a manicure?

When booking your nail care appointment, please let the Spa Coordinator know if you have gel on your nails, so that we are able to book ample time for removal, and new gel polish added.

Getting a pedicure?

Bring a pair of sandals. Toes take longer to dry than fingers.

Jewelry

We like to gently remind our clients to please leave your jewelry and valuables at home. Should you have such items, please be mindful of not leaving them behind in treatment rooms or in a robe pocket. Pure Harmony Day Spa is not reponsible for lost or stolen items.

Gratuity

Gratuities are left to your discretion and may be added to your credit card or cash payment. An 18% gratuity will be automatically added to parties of five or more and to all groups.

What forms of payment do you accept?

We accept all major credit cards: Visa, Mastercard, Discover and American Express. Sorry, we do not accept checks.

 

Spa Policies & FAQs

Schedule

Please arrive 15 minutes prior to your appointment so that you have ample time to fill out the health questionnaires. A late arrival may result in a reduced appointment time, due to the respect of clients scheduled after you.
New clients are asked to reserve their appointments with a major credit card.

Cancellation/Rescheduling

Since we are reserving this time especially for you, we ask that appointments be guaranteed against late cancellation or last minute rescheduling with a major credit card. We do our best to fill these openings and will not charge your card if able to do so. A fee of 50% of the service price will be charged for cancellations or rescheduling with less than 24-hours’ notice. For no-shows and no calls, 100% of the service price is charged.
Please speak to a spa coordinator regarding multiple service bookings and group services.

Cellphones

Please turn off cell phone as you enter the spa. We have a relaxation lounge for those coming here to relax and enjoy a tranquil and stress-reducing environment.

Children/Minors

Minors are welcome for spa services with a prior signed waiver by a parent/legal guardian. Parent/Legal Guardian must be present in treatment room for minors under the age of 16. For the safety and the relaxation of our spa guests, we respectfully ask that children not receiving services not be brought into the spa.